Broken Glass is a leading Web Designing Company in Chennai, is looking for Customer Support Executive, with 0-2 Years of Experience.
Company Name: Broken Glass
Position: Customer Support Executive
Skills: Excellent Communication Skills in English & Tamil.
Experience: 0-2 Years
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quota
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Interested Candidates please apply to email@example.com